"The position I originally applied for had already been filled however RoS gave me an informal call to inform me of the situation and to gain an initial idea for what type of role I was looking for. During the telephone conversation they mentioned about another job, which had become available. Whilst I knew very little about temping and had never actually considered such type of employment, RoS listened to all of my questions and gave me well informed answers, subsequently, an interview was arranged and I was sent further details of the position I was applying for. After the interview RoS provided me feedback and to my delight I was offered the job. Having fulfilled my temporary contract I have now been offered a permanent position with the organisation."